Skip to main content
Teammates have built in abilities that let them collaborate with you and the outside world.

Email

Every teammate has a unique email address that you can send email to and they will determine the best course of action. Their email address is intentionally cryptic (31pbobrerdvj@inbox.teammates.work) so only you know it, and other people don’t start emailing your teammates by mistake. But if you give your teammate a GMail account, you can set up emailing forwarding so they’ll have a nice email at your domain.
By default, the email you use to login to the Teammates app is considered a trusted sender and teammates will automatically read emails from you. But for security purposes, in order to receive emails from other people, you’ll need to setup a Rule to explicitly tell your teammate to read those emails.

Chat

While most folks prefer to chat with their teammates in Slack, out of the box they can use our in-app chat interface to get to know your teammate better. You can assign them tasks, learn about their abilities, setup rules and playbooks, and even ask how to use the Teammates app. Chatting with your teammates is a great way to get started!

Webhooks

Webhooks are a great way to integrate with 3rd party applications, particularly when events happen in the 3rd party app that your teammates should know about. Many online services have webhook capabilities that you can use to trigger events for your teammates. Simply copy-paste the teammate’s unique webhook URL from their profile page into any app that has a webhook feature and the content will get POSTed to the teammate.
Important: your teammate will likely ignore webhooks at first — you haven’t told them what to do with them yet! You can either hop into Chat/Slack and explain it to them (e.g. “When you get a notification about a new signup, add them to the google sheet”) or setup Rules manually in the Teammates dashboard.
You can see all the incoming webhooks that your teammates have received in the Event Logs section of the Teammates dashboard.
Teammates can read any arbitrary webhook payload you POST to them: JSON, XML, or even plain text. This lets them receive webhooks from any 3rd party service — or your own custom application!

Slack

Many folks prefer to use Slack to communicate with their teammates. For more information on how to integrate with Slack, see the Slack integration docs.

Get Notified of Events from Your Software Applications

Often you want your teammate to be notified of events that happen in your software applications. For example, you might want your teammate to be notified when a new customer signs up or a new task is assigned to them. The easiest way to do this is to setup a Trigger on a Smart Tool. See our Smart Tools docs for more information.